LED-light products designed to softly illuminate spaces with light and motion sensors.
Mølbakvej 5, 8520 Lystrup
P.O. Box: 8520
Denmark

Delivery

Any delivery question?

Back to FAQ

 

I. How and when is my order delivered?

II. Can I track my order?

III. How is my package delivered?

As soon as your order is sent from our warehouse, you will receive an email with a tracking number so you can track your package.

If you have not received your order after 1 week and it is not possible for you to track with the number provided please contact our customer service as soon as possible.

As soon as your order is sent from our warehouse, you will receive an email with a tracking number so you can track your package.

If you have not received your order after 1 week and it is not possible for you to track with the number provided please contact our customer service as soon as possible.

We use various carriers for delivery around the world. If there is nobody at the address when the company makes the delivery, a note is left in the mailbox.

Another attempt to deliver will be made the next day. And a total of three attempts to deliver will be made. If delivery is not possible, the package will be returned to our warehouse in Denmark or our logistics partner in the US.

It is possible to contact the carrier and arrange another delivery address where the package can be left.